Recent how to guides

How to automate customer service with AI agents in 2026
Automate customer service across support tickets, order status, and ecommerce tasks with AI agents, then build the workflow in Make.

Agent observability 2026: see what your agents are doing
Observe exactly what your AI agents did on every run, which tools they called, and why they made each decision.

From incident to issue: connecting ServiceNow & GitHub: 2026
A practical guide to linking ServiceNow incidents and GitHub issues automatically, from native options to a no-code Make build.
All how to guides

How to automate customer service with AI agents in 2026
Automate customer service across support tickets, order status, and ecommerce tasks with AI agents, then build the workflow in Make.

Agent observability 2026: see what your agents are doing
Observe exactly what your AI agents did on every run, which tools they called, and why they made each decision.

From incident to issue: connecting ServiceNow & GitHub: 2026
A practical guide to linking ServiceNow incidents and GitHub issues automatically, from native options to a no-code Make build.

One API, Every Channel: Automating Two-Way Messaging with Make and Sinch
A step-by-step guide to building a two-way appointment reminder scenario in Make that sends WhatsApp confirmations via Sinch, catches customer replies, and updates bookings automatically.

How to automate expense reimbursements in Make with AI tools and approvals
A step-by-step guide to building an expense reimbursement scenario in Make that reads receipts with AI, checks them against reported amounts, and routes approvals automatically.

How to connect ServiceNow and Slack with Make in 2026
Compare the native ServiceNow for Slack app with a Make scenario, then build a two-way flow your IT team controls.

How to connect ServiceNow & Microsoft Teams with Make
A practical, step-by-step guide to linking ServiceNow tickets with Microsoft Teams chats, and building your own custom connection using Make.

How to connect Stripe and NetSuite using Make in 2026
A step by step guide to syncing Stripe payments, customers, and refunds into NetSuite without custom code.

Salesforce WhatsApp integration: step-by-step 2026 guide
Learn how to create a Salesforce WhatsApp integration that connects your Salesforce CRM with your WhatsApp Business API to automate message exchange and log interactions directly within your CRM.
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