Featured blog posts

What to automate next: Introducing Make Process Intelligence

What to automate next: Introducing Make Process Intelligence

What would you automate next if you could see how work really gets done? Elena Desiati, AI Product Manager at Make, introduced Process Intelligence, with Task Mining and Process Mining, at Waves ‘26. Here’s the full story, plus how to join the waitlist.

AI
Inside Make

Waves '26: The glass box for the agentic era

Waves '26: The glass box for the agentic era

Everything we announced today to build a more transparent future for AI agents in business.

AI
Inside Make

The execution layer for agents: How to get reliable work from your agentic automation

The execution layer for agents: How to get reliable work from your agentic automation

Code it can run, systems it can reach, knowledge it can use, and lines it can't cross.

Inside Make
AI

All blog posts

Shadow AI: Without a governance strategy, business critical decisions are made by AI

Shadow AI: Without a governance strategy, business critical decisions are made by AI

You deploy AI back and forth through your entire company. Did it ever occur to you that the most influential AI process in your business might not be on your radar?

AI
Information Technology

Profit-based ad optimization: how to send net profit to Meta Conversions API with Make

Profit-based ad optimization: how to send net profit to Meta Conversions API with Make

Stop optimizing for revenue. Calculate net profit per order in Make, send it to Meta as the conversion value, and let the algorithm find customers who make you money.

Marketing
Workplace productivity

Plan and build better workflows with Maia by Make, upgraded

Plan and build better workflows with Maia by Make, upgraded

Your visual co-worker just got an upgrade on Waves 2026! Maia can now plan first, remember your preferences with Memory, and resolve errors for you. Here’s what’s new and how each update fits your work.

AI
Inside Make

What is AI governance? A complete guide for growing teams

What is AI governance? A complete guide for growing teams

Rules, roles, and oversight aren't red tape. They're what let your teams and your customers trust every AI system and agent you run.

AI

Agentic commerce: what it is and how to prepare

Agentic commerce: what it is and how to prepare

A practical look at the protocols that complete the transaction and the inventory, fraud, and fulfillment systems that still have to keep up.

AI
Sales
Operations

Competitive intelligence: how to automate monitoring with AI

Competitive intelligence: how to automate monitoring with AI

Learn what competitive intelligence means, how the process works, and how to automate a sourced weekly brief with Make.

AI
How-to guides
Marketing
Information Technology

Claude MCP explained: How the model context protocol works

Claude MCP explained: How the model context protocol works

A hands-on look at the protocol that turns Claude from a chatbot into an agent acting across your entire stack.

AI
Information Technology
Workplace productivity

Multi-agent systems: what they are and how they work in 2026

Multi-agent systems: what they are and how they work in 2026

A practical breakdown of the agents, protocols, and coordination patterns that let AI systems divide complex work like a specialized team.

AI
Information Technology
Marketing
Operations

HR automation: benefits, examples, and how it works

HR automation: benefits, examples, and how it works

From onboarding to payroll, here's how HR teams turn repetitive admin into automated workflows across every system they use.

Operations
People
Workplace productivity

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