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What to automate next: Introducing Make Process Intelligence
What would you automate next if you could see how work really gets done? Elena Desiati, AI Product Manager at Make, introduced Process Intelligence, with Task Mining and Process Mining, at Waves ‘26. Here’s the full story, plus how to join the waitlist.
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Waves '26: The glass box for the agentic era
Everything we announced today to build a more transparent future for AI agents in business.
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The execution layer for agents: How to get reliable work from your agentic automation
Code it can run, systems it can reach, knowledge it can use, and lines it can't cross.
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Shadow AI: Without a governance strategy, business critical decisions are made by AI
You deploy AI back and forth through your entire company. Did it ever occur to you that the most influential AI process in your business might not be on your radar?

Profit-based ad optimization: how to send net profit to Meta Conversions API with Make
Stop optimizing for revenue. Calculate net profit per order in Make, send it to Meta as the conversion value, and let the algorithm find customers who make you money.
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Plan and build better workflows with Maia by Make, upgraded
Your visual co-worker just got an upgrade on Waves 2026! Maia can now plan first, remember your preferences with Memory, and resolve errors for you. Here’s what’s new and how each update fits your work.

What is AI governance? A complete guide for growing teams
Rules, roles, and oversight aren't red tape. They're what let your teams and your customers trust every AI system and agent you run.

Agentic commerce: what it is and how to prepare
A practical look at the protocols that complete the transaction and the inventory, fraud, and fulfillment systems that still have to keep up.

Competitive intelligence: how to automate monitoring with AI
Learn what competitive intelligence means, how the process works, and how to automate a sourced weekly brief with Make.

Claude MCP explained: How the model context protocol works
A hands-on look at the protocol that turns Claude from a chatbot into an agent acting across your entire stack.

Multi-agent systems: what they are and how they work in 2026
A practical breakdown of the agents, protocols, and coordination patterns that let AI systems divide complex work like a specialized team.

HR automation: benefits, examples, and how it works
From onboarding to payroll, here's how HR teams turn repetitive admin into automated workflows across every system they use.
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