Skip to main content

Make Waves ’26 Step into AI’s glass box. Prague, 19–20 Oct.

Register now (opens in a new tab)
ServiceNow

Connect ServiceNow integrations

Accelerate your enterprise service operations by connecting ServiceNow to your daily cloud tools. Linking this platform to our workflow automation tool lets you instantly assign support tickets, watch system records, and update incident statuses in real time. Create your free Make account today to establish your first enterprise IT connection.

Get started for free
See documentation
Verified

ServiceNow

This app is supported and maintained by Make.

Triggers and actions

Developed, supported and maintained by community users.

Watch Records
Triggers when a record is created or updated.
Trigger
Assign a Ticket
Assigns an incident ticket.
Action
Create a Record
Creates a new record.
Action
Create an Incident
Creates a new incident.
Action
Delete a Record
Deletes a record.
Action
Get a Record
Gets a specified record.
Action
Make an API Call
Performs an arbitrary authorized API call.
Action
Update a Record
Updates an existing record.
Action
Search Records
Searches for records by a filter parameter.
Search
Load more

Connect any app with

ServiceNow

37
0
27
Verified Apps
Community Apps
Load more
Supercharge your workflows

How to Integrate and Automate ServiceNow with Make for Faster Workflows

Use Make to connect ServiceNow with Slack, Jira, and Google Sheets. Build visual workflows that automate IT tasks, send real-time alerts, and eliminate manual data entry.

Effortless App Connections

Easily link ServiceNow with hundreds of other tools like Slack, Jira, or Google Sheets without needing complex API setups.

Instant Ticket Notifications

Keep your support team updated by automatically sending real-time chat or email alerts whenever a critical incident is created in ServiceNow.

Visual Workflow Building

Design and automate your IT or HR processes using a drag-and-drop editor that requires zero coding skills.

Eliminate Manual Data Entry

Automatically sync user accounts, assets, and ticket details between ServiceNow and your other databases to prevent human error.

Support

FAQs

Everything you need to know about Make. Can't find the answer you're looking for? Please chat to our team.

Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.

A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.

Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.

Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.