Connect Zendesk integrations
Resolve customer inquiries faster by automating Zendesk to instantly manage tickets, organize user records, and update support queues. Connecting this helpdesk software to over 3,000 integration apps lets you trigger instant team alerts or sync database profiles in real time. Register for free today to connect your daily support channels.
Zendesk
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Triggers and actions
Developed, supported and maintained by community users.
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Zendesk
Popular Zendesk workflows
Connect Zendesk to your apps using Make. Automate support tickets, sync customer data, and build smarter workflows.
Categorize support tickets with ChatGPT and allocate based on agent expertise
Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.
Add new Zendesk tickets to a Google Sheets spreadsheet as new rows
Every time a new ticket is opened in Zendesk, Make will automatically add the ticket information to a Google Sheets spreadsheet. The template uses this example spreadsheet.
Create a new ticket in Zendesk from a new Typeform form response
Every time a new form is submitted in Typeform, a new ticket will be instantly created in Zendesk. Watch a step-by-step video tutorial showing the config process here.
Automate Your Customer Support Workflows by Connecting Zendesk with Make
Use Make to connect Zendesk with ChatGPT, Google Sheets, Slack, ClickUp, and Typeform. Safely automate your support workflows, route tickets instantly, and keep your team aligned.
AI-Powered Ticket Routing
Automatically categorize incoming tickets with ChatGPT and instantly assign them to the right agents based on their expertise.
Instant Team Notifications
Keep your support and product teams aligned by automatically sharing new ticket alerts directly in Slack.
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Real-Time Support Logging
Keep your support records up to date by automatically sending new Zendesk ticket details directly to Google Sheets.
Unified Task Management
Turn Zendesk tickets into trackable ClickUp tasks automatically so your team can resolve issues faster.
Support
FAQs
How do I get started with Make?
Start by registering for Make. As a new Make user, you’ll automatically be assigned a free account. Once your account is set up, you can start creating your first scenarios. We recommend starting with our step-by-step video tutorial.
What is a scenario?
A scenario represents a workflow or a project of your own creation, and it is made up of a series of modules that automate apps and services. Creating a scenario allows you to transfer and transform data between apps and services via these modules to automate anything and improve the way you work.
What is a module?
Modules are the main building blocks of automation in Make. Modules represent actions that Make performs with an app, like creating, updating, or deleting data.
What is mapping?
Mapping links the modules in your scenario. When you map an item, you connect the data retrieved by one module to another module to perform the desired action. For example, you can map email addresses and subject lines to create a spreadsheet using this data.