How Techflow.ai saves 15 hours a week and cuts errors by 97% with Make
Discover how Techflow.ai uses Make to end time-consuming, error-prone order processing and free up €540K from overstocked inventory.
Industry: E-commerce
Use cases: Process automation, workflow optimization, real-time stock management
Country: Germany
No-code specialists Techflow.ai work with an Amazon vendor based in Germany that was bogged down by manual order processing, leading to high error rates and costly overstock.
Techflow.ai used Make to automate the brand’s workflows – saving 15 hours every week, slashing errors by 97%, and freeing up more than half a million euros in inventory.
Now, their partner is a top-performing Amazon brand and is able to explore new markets and focus on growth.
“Before we started working with this Amazon vendor, they had at least 15 hours a week of manual order processing.” – Manuel Gick, Founder, Techflow.ai
The challenges
Before discovering the power of automation, Techflow.ai’s partner was relying on a clunky spreadsheet to manage stock for around 30 batch orders from Amazon every week.
It was a tedious, time-consuming and highly error-prone process, resulting in issues including:
30% of orders had mismatches due to outdated stock information, leading to costly penalties from Amazon.
At least 15 hours per week spent manually checking stock, processing orders, generating shipping labels and notifying the warehouse.
Overstock of slow-selling items worth €900K taking up valuable warehouse space and tying up cash.
Manuel explains:
“It was not a very efficient system. Often the warehouse would run out of stock, which led to high fees that the vendor had to pay to Amazon. The stock value was also very high due to slow selling stock.”
The solution
Techflow.ai used Make’s unique drag-and-drop interface to build end-to-end automated modules that have transformed their partner’s order and inventory management.
Everything from order acknowledgment to shipping label generation now runs on autopilot.
Stock updates are processed automatically and immediately, ensuring stock accuracy.
Automated invoice generation and warehouse communication ensure smooth operations.
Automated stock forecasting based on sales data and production times has enabled the business to end costly overstock and prevent stockouts.
Manuel adds:
“Now the stock management is fully automated, always in real-time and the warehouse never complains about not having the stock anymore.”
Results
As a direct result of automating with Make, Techflow.ai has enabled their partner to become one of the top-performing Amazon vendors in their region, with faster order fulfillment and improved customer satisfaction. Other results include:
100% reduction in manual order processing (from 15 hours/week to zero)
97% decrease in order errors (from 30% to <1%)
Stock holding reduced from €900,000 to €360,000
Manuel says:
“Automation has led to real-time stock management for this Amazon vendor. Incoming orders are processed immediately, DHL shipping labels are created on autopilot – even invoices to Amazon are being generated properly right away.”
Hear more about Techflow.ai’s awesome results with Make in the video below.
Why Make is the perfect supplement for growth
With access to 2,200+ apps and thousands of free workflow automation templates, Make gave Techflow.ai the power to build efficient, customized automations for their partner without writing a single line of code.
It enabled the business to transform a fragmented, manual process into a fully automated, error-free system, helping them to scale more efficiently. As Manuel says:
“Now our partner has the time to focus on growing the business, like exploring new markets and launching new products, instead of having to focus on manual administrative tasks.”
Want to save hours every week with automation like Techflow.ai? Get started with Make for free.
