Connect Freshdesk and Airtable integrations
Triggers when a contact is created or updated.
Triggers when an event occurs to a ticket.
Triggers when a ticket is created or updated.
Deletes multiple records.
Creates a new record in Airtable.
Deletes a record by its ID.
Retrieves a single record by its ID.
Performs an arbitrary authorized API call.
Updates a record by its ID.
Creates new or updates an existing record.
Сreates multiple records.
Updates multiple existing records.
Upserts multiple records.
Searches for specific records or returns all records.
Trusted by thousands of fast-scaling organizations around the globe
Automate your work. Build something new.
Just drag and drop apps to automate existing workflows or build new complex processes. Solve problems across all areas and teams.
Build your Freshdesk and Airtable integrations.
Elevate your business efficiency by integrating Airtable with Freshdesk using Make. Automatically populate Freshdesk records with Airtable ticket details or update customer statuses across both platforms in real-time. Airtable functions as a trigger by providing ticket details, while Freshdesk acts as an action platform to store and update these records seamlessly. Try Make today and experience the ease of application integration and automation.
Сreates multiple records.
Deletes multiple records.
Updates multiple existing records.
Upserts multiple records.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Creates a new forum topic.
Connect any app with Freshdesk and Airtable
Popular Freshdesk and Airtable workflows.
Integrate Freshdesk and Airtable to Automate Tasks and Centralize Data Efficiently. Discover seamless onboarding, coordinated task management, and enhanced workflow efficiency.
Automatically start the onboarding process once a field is ticked in Airtable
This template is the third part of this [template](https://www.Make.com/en/integration/8780-invite-a-suitable-candidate-to-an-interview-or-send-them-a-rejection-email-automatically) and uses the same [Airtable Base](https://airtable.com/shreyrZhKjcNhvBAu/tblnSFapeaV6Jq9vg/viwEnqdCbaeEob0ZS?blocks=hide). This automation watches the 'Signed contract received' field. If ticked, the onboarding process starts by creating an employee in BambooHR, creating an IT service ticket in Freshdesk to request resources and login credentials and emails a Calendly link for the employee to book a timeslot for an induction/training.
TRY IT ->Create social media posts from a blog using ChatGPT 1/2
Effortlessly convert your blog content into engaging social media posts using ChatGPT- boost your online engagement, drive traffic, and grow your readership effortlessly. [Scenario 2/2](https://www.make.com/en/hq/template/10695-create-social-media-posts-from-a-published-blog-using-chatgpt-2-2)
TRY IT ->Send data from Google Sheets to Airtable
With our smooth integration, you can easily transfer data between Google Sheets and Airtable, allowing for improved organization and data management across both platforms.
TRY IT ->Automate responses to business emails with ChatGPT and Airtable
Discover our innovative solution to automate responses to business emails, streamlining communication, increasing productivity, and enhancing customer satisfaction. The responses are saved as drafts for you to review before sending it. The scenario uses this [Airtable template.](https://airtable.com/shrQDuIeoPN4HFMxX)
TRY IT ->Search Airtable records and send SMS notifications with Twilio
Automatically search Airtable records and send SMS notifications via Twilio. Keep your team informed with real-time updates from Airtable to their phones.
TRY IT ->Welcome text for new subscribers with Airtable and Salesmsg
New subscribers are joining your list. How are you welcoming them? Most businesses rely on a welcome email. But, did you know that texts have an average open rate that's 5x higher than email (98% vs. 20%)? This means subscribers are far more likely to see your text message. With a welcome text message, you can: Connect with new subscribers and make them feel valued from day #1. Set expectations for what they can expect from your emails, blog, newsletter or podcast. Give them an exclusive welcome offer that's only available via text. Even invite them to text back and ask you questions or give comments. With this one-step automation from Salesmsg, you’ll automatically text your new subscribers at the moment when they’re most engaged—on the day they join your list. A 3rd party created this template and it has not been tested by Make.
TRY IT ->Send new Slack group messages to Airtable as records
Automatically log new Slack group messages into Airtable as records, ensuring all team communications are systematically archived and easily accessible for future reference.
TRY IT ->Create Airtable records from Monday.com board items
Automatically create Airtable records from Monday.com board items. Streamline data transfer by syncing Monday.com updates directly into Airtable for organized record-keeping.
TRY IT ->Monitor Google My Business reviews and create records in Airtable
Monitor Google My Business reviews and automatically create records in Airtable for streamlined review management and data organization.
TRY IT ->
How to setup Freshdesk and Airtable in 5 easy steps
Get Your Freshdesk API Key
Log in to Freshdesk, go to Profile Settings to view and copy your API key.
Create a Connection in Make with Freshdesk
In Make, add a Freshdesk module and enter the API key you copied to create the connection.
Enter Your Freshdesk Domain Name
Type in your domain name from your Freshdesk URL and save the connection.
Connect Airtable via OAuth or Personal Access Token
In Make, open the Airtable module and select either OAuth or a Personal Access Token to connect.
Authorize or Enter Token for Airtable
If using OAuth, authorize access to Airtable. If using a token, enter the token to complete the connection.
Key Benefits of Integrating Freshdesk and Airtable for Enhanced Efficiency
Integrating Freshdesk and Airtable streamlines onboarding, centralizes data management, enhances task coordination, saves time, and boosts workflow efficiency, making IT service and resource management more effective.
Streamlines the onboarding process by automatically starting tasks and notifications when an Airtable field is ticked.
Combines Airtable's flexibility and database functionalities with Freshdesk's IT service ticketing to manage employee resources efficiently.
Coordinates the creation of employees, IT service tickets, and training session bookings seamlessly between Airtable and Freshdesk.
Reduces manual data entry and repetitive tasks by automating workflows between the two platforms, saving significant time.
FAQ
How it works
Traditional no-code iPaaS platforms are linear and non-intuitive. Make allows you to visually create, build, and automate without limits.
Trusted by 500,000+ Makers
"Make really helped us to scale our operations, take the friction out of our processes, reduce costs, and relieved our support team. It is difficult to not become a fan."
"Make drives unprecedented efficiency within our business in ways we never imagined. It’s having an extra employee (or 10) for a fraction of the cost."
"The simplicity, flexibility and ability to build real complex automations without any knowledge of programming makes it the best thing since sliced bread."
"True citizen development in the entire company. Make is present in every department, empowering the company to offer a unique customer experience."