Connect Freshservice and Microsoft 365 Email (Outlook) integrations

Connect Freshservice and Microsoft 365 Email (Outlook) with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshservice and Microsoft 365 Email (Outlook) to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.

Trigger
Select a trigger...
Freshservice

Triggers if a change is created or updated.

Freshservice

Triggers if a problem is created or updated.

Freshservice

Triggers if a release is created or updated.

Freshservice

Triggers if a requester is created or updated.

Freshservice

Triggers if a task is created or updated.

Freshservice

Triggers if a ticket is created or updated.

Freshservice

Triggers if a time entry is created or updated.

Freshservice
Microsoft 365 Email (Outlook)
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Action
Select an action...
Microsoft 365 Email (Outlook)

Adds an large attachement to a message.

Microsoft 365 Email (Outlook)

Creates a new draft message.

Microsoft 365 Email (Outlook)

Creates and sends a new message immediately.

Microsoft 365 Email (Outlook)

Deletes a message.

Microsoft 365 Email (Outlook)

Downloads an attachment to a message.

Microsoft 365 Email (Outlook)

Forwards a message.

Microsoft 365 Email (Outlook)

Gets the metadata of a specified message.

Microsoft 365 Email (Outlook)

Performs an arbitrary authorized API call.

Microsoft 365 Email (Outlook)

Moves a message to a selected folder in the mailbox.

Microsoft 365 Email (Outlook)

Replies to the sender of a message.

Microsoft 365 Email (Outlook)

Sends a draft message.

Microsoft 365 Email (Outlook)

Updates an existing message.

Microsoft 365 Email (Outlook)

Retrieves a list of attachment to a message.

Microsoft 365 Email (Outlook)

Searches for the messages.

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Build your Freshservice and Microsoft 365 Email (Outlook) integrations.

Create custom Freshservice and Microsoft 365 Email (Outlook) workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Microsoft 365 Email (Outlook)
Add an Attachment

Adds an large attachement to a message.

Action
Freshservice
Create a Change

Creates a new change.

Action
Microsoft 365 Email (Outlook)
Create a Draft Message

Creates a new draft message.

Action
Freshservice
Create a Problem

Creates a new problem.

Action
Freshservice
Create a Release

Creates a new release.

Action
Freshservice
Create a Requester

Creates a new requester.

Action
Freshservice
Create a Task

Creates a new task on one of 4 modules.

Action
Freshservice
Create a Ticket

Creates a new ticket.

Action
Freshservice
Create a Time Entry

Creates a new time entry on one of 4 modules.

Action

Popular Freshservice and Microsoft 365 Email (Outlook) workflows.

Looking to get more out of Freshservice and Microsoft 365 Email (Outlook)? With Make you can visually integrate Freshservice and Microsoft 365 Email (Outlook) into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.

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