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Connect Google Forms and Zendesk integrations

Effortlessly collect customer feedback with Google Forms and instantly create support tickets in Zendesk, all through Make's powerful automation. Elevate your workflow and ensure your team stays on top of critical updates. Try Make today and revolutionize your work.

Trigger
Select a trigger...
Google Forms

Triggers when a new response is received.

Google Forms

Watches for new responses in the Google Sheets table.

Google Forms
Zendesk
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Action
Select an action...
Zendesk

Adds tags or replaces existing tags of a ticket, user or organization.

Zendesk

Creates a group.

Zendesk

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Creates a ticket.

Zendesk

Creates a ticket comment.

Zendesk

Creates or updates an organization.

Zendesk

Creates or updates a drop-down ticket field option.

Zendesk

Creates a user.

Zendesk

Deletes a group.

Zendesk

Deletes an organization.

Zendesk

Deletes a user.

Zendesk

Retrieves a group.

Zendesk

Retrieves an organization.

Zendesk

Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves a ticket.

Zendesk

Retrieves a user.

Zendesk

Retrieves information related to a user's ticket, topics, subscriptions, etc.

Zendesk

Performs an arbitrary authorized API call.

Zendesk

Merges tickets into a single ticket.

Zendesk

Deletes a ticket permanently.

Zendesk

Removes a dropdown ticket field option.

Zendesk

Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Soft deletes a ticket.

Zendesk

Updates a group.

Zendesk

Updates an organization.

Zendesk

Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Updates a ticket. The update allows for adding a new comment too.

Zendesk

Updates a user.

Zendesk

Uploads attachments for future use in a ticket.

Zendesk

Retrieves all groups.

Zendesk

Retrieves all organizations.

Zendesk

Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.

Zendesk

Retrieves tickets that were soft deleted.

Zendesk

Lists the options of a ticket custom field.

Zendesk

Retrieves all tickets (except for archived or soft deleted tickets).

Zendesk

Retrieves comments on a ticket.

Zendesk

Retrieves all users or a group's users or an organization's users.

Zendesk

Retrieves any kind of object matching your query.

Zendesk

Searches for an organization that matches the specified criteria.

Zendesk

Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.

Zendesk

Searches for a user that matches the specified criteria.

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Build your Google Forms and Zendesk integrations.

Unlock the potential of seamless workflows with Make, by integrating Zendesk as a trigger and Google Forms as an action. Collect customer feedback effortlessly through Zendesk and instantly create support tickets in Google Forms. Build customized, automated processes that synchronize information between Zendesk and Google Forms, ensuring your team never misses critical updates. Try Make now to revolutionize the way you work.

Google Forms
Add a Response in Google Sheets

Appends a new response to the bottom of the Google Sheets table.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Google Forms
Create a Form

Creates a new form.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
Zendesk
Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action
Zendesk
Create or Update a User

Creates a user.

Action

Popular Google Forms and Zendesk workflows.

Streamline your support process and enhance customer service by integrating Google Forms with Zendesk through Make. Discover how automation can boost efficiency, save time, and improve user management by linking form responses directly to support tickets.

How to setup Google Forms and Zendesk in 5 easy steps

  • 1

    Log in to Make

    Open the Make platform and sign in to your account.

  • 2

    Add Google Forms Connection

    Choose the Google Forms module, then create a new connection by signing in with your Google account.

  • 3

    Add Zendesk Connection

    Select the Zendesk module, then create a new connection by entering your Zendesk details.

  • 4

    Authenticate Your Accounts

    Follow the prompts to authenticate your Google and Zendesk accounts.

  • 5

    Design Your Workflow

    With both modules connected, you can now design and automate your workflow on Make.

  • Get started free

    Top Benefits of Integrating Google Forms and Zendesk for Enhanced Automation

    Integrating Google Forms and Zendesk streamlines ticket creation, user management, and customer tracking, saving time and enhancing workflow efficiency with seamless data transfer.

    Automated Ticket Creation

    Streamlines the support process by automatically creating Zendesk tickets from new Google Forms responses.

    Efficient User Management

    Automatically creates new users in Zendesk from Google Forms, ensuring an up-to-date user database.

    Time-Saving Automation

    Reduces manual data entry by automating the transfer of form data to Zendesk.

    Enhanced Customer Tracking

    Improves customer service by linking form responses directly to support tickets and user profiles.

    FAQ

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    How it works

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