Connect Jira Cloud Platform and Zendesk integrations
Connect Jira Cloud Platform and Zendesk with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Jira Cloud Platform and Zendesk to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a ticket event occurs.
Triggers when an issue is created or updated.
Adds tags or replaces existing tags of a ticket, user or organization.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
Creates or updates an organization.
Creates or updates a drop-down ticket field option.
Creates a user.
Deletes a group.
Deletes an organization.
Deletes a user.
Retrieves a group.
Retrieves an organization.
Retrieves the details of a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a ticket.
Retrieves a user.
Retrieves information related to a user's ticket, topics, subscriptions, etc.
Performs an arbitrary authorized API call.
Merges tickets into a single ticket.
Deletes a ticket permanently.
Removes a dropdown ticket field option.
Replies a side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Soft deletes a ticket.
Updates a group.
Updates an organization.
Updates the state or subject of the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Updates a ticket. The update allows for adding a new comment too.
Updates a user.
Uploads attachments for future use in a ticket.
Retrieves all groups.
Retrieves all organizations.
Retrieves a list of side conversation events on the side conversation by its ID and the ticket ID. This feature is only available if it has been enabled by the administrator.
Retrieves a list of side conversations on the given ticket. This feature is only available if it has been enabled by the administrator.
Retrieves tickets that were soft deleted.
Lists the options of a ticket custom field.
Retrieves all tickets (except for archived or soft deleted tickets).
Retrieves comments on a ticket.
Retrieves all users or a group's users or an organization's users.
Retrieves any kind of object matching your query.
Searches for an organization that matches the specified criteria.
Searches for a ticket that matches the specified criteria. Does not list soft deleted tickets.
Searches for a user that matches the specified criteria.
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Build your Jira Cloud Platform and Zendesk integrations.
Create custom Jira Cloud Platform and Zendesk workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a user as a watcher to an issue.
Adds a new attachment to a ticket.
Adds a comment to an issue.
Adds tags or replaces existing tags of a ticket, user or organization.
Assigns an issue to a user.
Creates options for a custom select field.
Creates a component.
Creates a group.
Creates a project version.
Connect any app with Jira Cloud Platform and Zendesk
Popular Jira Cloud Platform and Zendesk workflows.
Looking to get more out of Jira Cloud Platform and Zendesk? With Make you can visually integrate Jira Cloud Platform and Zendesk into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create JIRA Cloud Platform issues from new Zendesk tickets (with attachments)
Use this template to automatically create a JIRA Cloud Platform issue when a new Zendesk ticket is created (including attachments). The attachments have to be linked to the first ticket comment. Please note that you have to disable the secure downloads option in the Zendesk tickets settings (section Attachments).
TRY IT ->Create issues on JIRA from new Zendesk tickets
This integration watches Zendesk for new tickets, automatically retrieves it and creates issues on JIRA.
TRY IT ->Create tickets on Zendesk from new issues on JIRA
This integration watches JIRA for new issues, automatically retrieves it and creates tickets on Zendesk.
TRY IT ->Search Zendesk tickets and add new rows to Google Sheets
Automatically search Zendesk tickets and add relevant data to Google Sheets, streamlining ticket management and data organization for enhanced productivity.
TRY IT ->Update Zendesk tickets with data from a custom webhook
Automatically update Zendesk tickets with data from a custom webhook. Streamline ticket management by integrating real-time data updates directly into Zendesk.
TRY IT ->Categorize support tickets with ChatGPT and allocate based on agent expertise
Boost your customer support experience by reducing response time using ChatGPT! Categorize tickets seamlessly, allocate them to agents with relevant expertise, and revamp your customer care efficiency.
TRY IT ->Create JIRA issues to revoke systems access when employees are inactive in Personio
Ensure security in Personio by integrating with JIRA to promptly revoke systems access for inactive employees, effectively mitigating risks and maintaining a protected HR software environment.
TRY IT ->Create Zendesk users from new Google Form responses
Looking for a quick way to create new users in Zendesk from Google Sheets responses? This template will handle this process for you!
TRY IT ->Create Zendesk tickets from missed calls in RingCentral
Want to get back to your customers quickly when you miss their calls? Let Make create a ticket in Zendesk instantly when you have a missed call so that your team can get to it asap,
TRY IT ->
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