Connect tawk.to and Google Sheets integrations

Streamline your customer support by integrating tawk.to with Google Sheets using Make—automatically capture live chat data and support tickets, eliminating manual updates to boost efficiency and data management.

Trigger
Select a trigger...
tawk.to

Triggers when a chat ends.

tawk.to

Triggers when the first message in a chat is sent by a visitor or agent.

tawk.to

Triggers when a new ticket is created.

tawk.to
Google Sheets
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Action
Select an action...
Google Sheets

Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

Google Sheets

Appends a new row to the bottom of the table.

Google Sheets

Adds a new sheet.

Google Sheets

Appends multiple rows to the bottom of the table.

Google Sheets

Updates multiple rows.

Google Sheets

Clears a specific cell.

Google Sheets

Clears values from a specific row.

Google Sheets

Clears a specified range of values from a spreadsheet.

Google Sheets

Copies a sheet to another spreadsheet.

Google Sheets

Creates a new spreadsheet.

Google Sheets

Creates a new spreadsheet from a template sheet.

Google Sheets

Deletes a conditional format rule at the given index. All subsequent rules' indexes are decremented.

Google Sheets

Deletes a specific row.

Google Sheets

Deletes a specific sheet.

Google Sheets

Gets a specific cell.

Google Sheets

Performs an arbitrary authorized API call.

Google Sheets

Returns processed data as a result of the MAKE_FUNCTION or INTEGROMAT function. Sheets Add-On required.

Google Sheets

Renames a specific sheet.

Google Sheets

Updates a specific cell.

Google Sheets

Updates a row.

Google Sheets

Returns a sheet’s content defined by range values.

Google Sheets

Gets a list of all sheets in a spreadsheet.

Google Sheets

Returns results matching the given criteria.

Google Sheets

Returns results matching the given criteria. This module doesn't return a row number.

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Build your tawk.to and Google Sheets integrations.

Integrate Google Sheets with tawk.to using Make to streamline your customer support processes. By setting Google Sheets as a trigger, you can automatically capture live chat data, customer queries, and support ticket details. This data is then sent directly to tawk.to as an action, where it is aggregated into a centralized document. This automation eliminates manual updates, improves efficiency, and enhances data management capabilities.

Google Sheets
Add a Conditional Format Rule

Creates a new conditional format rule at the given index. All subsequent rules' indexes are incremented.

Action
Google Sheets
Add a Row

Appends a new row to the bottom of the table.

Action
Google Sheets
Add a Sheet

Adds a new sheet.

Action
Google Sheets
Bulk Add Rows (Advanced)

Appends multiple rows to the bottom of the table.

Action
Google Sheets
Bulk Update Rows (Advanced)

Updates multiple rows.

Action
Google Sheets
Clear Values from a Range

Clears a specified range of values from a spreadsheet.

Action
Google Sheets
Clear a Cell

Clears a specific cell.

Action
Google Sheets
Clear a Row

Clears values from a specific row.

Action
Google Sheets
Copy a Sheet

Copies a sheet to another spreadsheet.

Action

Popular tawk.to and Google Sheets workflows.

Maximize Efficiency with tawk.to and Google Sheets Integration! Sync, automate, and optimize your ticket handling and reporting in one place.

How to setup tawk.to and Google Sheets in 5 easy steps

  • 1

    Get the Webhook URL from Make

    Start by creating a new Watch module in Make, give it a name, then save it and copy the provided URL.

  • 2

    Set Up Webhook in Tawk.to

    Go to Tawk.to settings and create a new webhook, then paste the copied URL from Make and choose the events you want to monitor.

  • 3

    Add Google Sheets Module in Make

    In Make, add a Google Sheets module to your scenario and set up a new connection by signing in with your Google account.

  • 4

    Name and Configure Your Google Sheets Connection

    Optionally, give a name to your Google Sheets connection, and follow prompts to authenticate it.

  • 5

    Finalize and Activate

    Complete the setup by saving, enabling Make to interact with Google Sheets based on the webhook settings.

  • Get started free

    Top Advantages of Integrating tawk.to and Google Sheets for Automation

    Integrating tawk.to and Google Sheets enables automatic ticket logging, data consolidation, improved workflow automation, simplified reporting, and better team collaboration by centralizing ticket information for easy access and analysis.

    Enhanced Ticket Tracking

    Automatically log every new tawk.to ticket into Google Sheets for centralized and organized tracking.

    Data Consolidation

    Consolidate customer interactions and ticket details in Google Sheets for easy access and analysis.

    Improved Workflow Automation

    Eliminate manual data entry and save time by automating the addition of new tawk.to tickets to Google Sheets.

    Enhanced Reporting

    Simplify the creation of reports and analyses by having all ticket information readily available in Google Sheets.

    FAQ

    What are the main benefits of integrating tawk.to and Google Sheets with Make?
    How can Make assist in handling repetitive tasks when using Google Sheets?
    Is it difficult to set up the integration between tawk.to and Google Sheets via Make?
    Can I customize how data is transferred from tawk.to to Google Sheets using Make?
    What is a scenario?
    What is a module?

    How it works

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