Connect Zendesk and Google Forms integrations

Effortlessly boost business efficiency by integrating Zendesk and Google Forms with Make, transforming responses into Zendesk tickets automatically—no coding needed. Start now and ensure every customer inquiry is promptly addressed.

Trigger
Select a trigger...
Zendesk

Checks whether new comments were added to an article.

Zendesk

Checks whether new articles were created.

Zendesk

Watches specific events configured by the user through Zendesk triggers or automations.

Zendesk

Checks whether new comments were added to a forum post.

Zendesk

Checks whether new forum posts were created.

Zendesk

Checks whether new groups were created.

Zendesk

Checks whether new organizations were created.

Zendesk

Checks whether there are new audits (activity) on a ticket.

Zendesk

Checks whether new tickets were created.

Zendesk

Triggers when a new ticket's comment is created.

Zendesk

Checks whether new tickets were created in a view.

Zendesk

Checks whether new users were created.

Zendesk

Checks whether new views were created.

Zendesk
Google Forms
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Action
Select an action...
Google Forms

Appends a new response to the bottom of the Google Sheets table.

Google Forms

Creates a new form.

Google Forms

Deletes a specific response from the bottom of the Google Sheets table.

Google Forms

Retrieves an existing form by its ID.

Google Forms

Retrieves the details of a response by its ID.

Google Forms

Performs an arbitrary authorized API call.

Google Forms

Removes a form and moves it to trash.

Google Forms

Updates an existing form by its ID.

Google Forms

Updates a response in the Google Sheets table.

Google Forms

Retrieves a list of responses.

Google Forms

Retrieves a list of forms filtered by criteria.

Google Forms

Returns responses matching the given criteria in the Google Sheets table.

Google Forms

Returns results matching the given criteria in the Google Sheets table. This module doesn't return a row number.

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Build your Zendesk and Google Forms integrations.

Unlock the full potential of your business operations by integrating Google Forms and Zendesk with Make, the leading platform for application integration and automation. With Make, you can automatically transform Zendesk responses into Google Forms tickets, ensuring that each customer inquiry is promptly addressed. No coding skills are required, making it accessible for teams of all sizes and technical abilities. Start using Make today to integrate Google Forms as a trigger and Zendesk as an action, and elevate your business efficiency to new heights.

Google Forms
Add a Response in Google Sheets

Appends a new response to the bottom of the Google Sheets table.

Action
Zendesk
Add, Replace or Remove Tags

Adds tags or replaces existing tags of a ticket, user or organization.

Action
Google Forms
Create a Form

Creates a new form.

Action
Zendesk
Create a Group

Creates a group.

Action
Zendesk
Create a Side Conversation

Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.

Action
Zendesk
Create a Ticket

Creates a ticket.

Action
Zendesk
Create a Ticket Comment

Creates a ticket comment.

Action
Zendesk
Create or Update a Ticket Field Option

Creates or updates a drop-down ticket field option.

Action
Zendesk
Create or Update a User

Creates a user.

Action

Popular Zendesk and Google Forms workflows.

Maximize efficiency with automated ticket creation and real-time data sync between Zendesk and Google Forms. Streamline workflows, manage users, and handle responses effortlessly.

How to setup Zendesk and Google Forms in 5 easy steps

  • 1

    Set Up Zendesk API

    Start by accessing the API settings in your Zendesk account to create a new OAuth client.

  • 2

    Save Important Credentials

    Take note of the unique identifier and secret value provided by Zendesk, as you'll need these later.

  • 3

    Link Zendesk to Make

    In Make, add a Zendesk module to your project and use the saved credentials to connect the two platforms.

  • 4

    Add Google Forms Module

    Within Make, introduce a Google Forms module to your project.

  • 5

    Authenticate Google Forms

    Sign in to your Google account within Make to authorize and finalize the connection to Google Forms.

  • Get started free

    Discover Key Benefits of Integrating Zendesk and Google Forms with Make

    Automate ticket creation, streamline user management, and enhance workflows with real-time data synchronization between Google Forms and Zendesk using Make.

    Automated Ticket Creation

    Automatically create tickets in Zendesk from new Google Forms responses, minimizing manual data entry.

    Efficient User Management

    Seamlessly create new Zendesk users from Google Forms responses, enhancing user management efficiency.

    Improved Response Handling

    Ensure timely action on customer feedback by converting Google Forms responses into Zendesk tickets instantly.

    Enhanced Workflow Automation

    Integrate Google Forms with Zendesk to streamline workflows and reduce administrative tasks via Make.

    FAQ

    What are the key benefits of integrating Zendesk with Google Forms using Make?
    Can I customize how the data from Google Forms is mapped to Zendesk tickets?
    How difficult is it to set up the integration between Zendesk and Google Forms on Make?
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    What is a scenario?
    What is a module?

    How it works

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