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Versatile Template-Based Support Email Response Generator

Versatile Template-Based Support Email Response Generator

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Monitors support emails 24/7 and drafts responses using your templates. Works with Gmail, Fastmail, Outlook or any email service that provides API / OAuth access via Make.com.

It processes incoming emails, generates support team replies using HARPA AI Command (https://harpa.ai/library/template-based-support-email-response-generator/679d1b3a202cae245c437fbc), and saves responses as drafts in your inbox.

This allows you to manually review and send responses to clients later.

First, you need to set up your Harpa Grid Node: https://harpa.ai/grid/browser-automation-node-setup Next, import this command: https://harpa.ai/library/template-based-support-email-response-generator/679d1b3a202cae245c437fbc Run it once so it prompts you to submit Email Templates for analysis (you can compile your top 100 or more support email responses into a single text).

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Email
Copy an Email

Copies an email or a draft into a selected folder.

Action
Email
Create a Draft

Creates and adds a new draft to a selected folder.

Action
Email
Delete an Email

Removes an email or a draft from a selected folder.

Action
Email
Get Emails

Returns emails that match the specified criteria.

Action
Email
Iterate Attachments

Iterates received attachments one by one.

Feeder
HARPA AI Web Browser Agent
Make an API Call

Performs an arbitrary authorized API call.

Action
Email
Mark an Email as Read

Marks an email or a draft in a selected folder as read by setting the "Read" flag.

Action
Email
Mark an Email as Unread

Marks an email or a draft in a selected folder as unread by setting the "Unread" flag.

Action
Email
Move an Email

Moves a chosen email or a draft to a selected folder.

Action

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