Send report about tickets for each user in Zendesk for the previous month to Slack
Send report about tickets for each user in Zendesk for the previous month to Slack
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Apps used in template
About
On every first day in a month, the report with numbers of tickets for every user in Zendesk is sent to Slack.
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds tags or replaces existing tags of a ticket, user or organization.
Generates bundles with their own structure.
Composes a string for easier mapping of scenarios.
Converts a text from one codepage to another.
Creates a group.
Creates a new side conversation by the ticket ID. This feature is only available if it has been enabled by the administrator.
Creates a ticket.
Creates a ticket comment.
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