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Create Help Scout conversations from new Canny posts

Create Help Scout conversations from new Canny posts

Get this template
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Use this template to automatically create a Help Scout conversation when a new Canny post is created on a certain board (or all boards).

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Create your own workflow

Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.

Canny
Add Post Tag

Adds a tag to a post.

Action
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Change Post Status

Changes status of a post.

Action
Help Scout
Create a Chat Handle

Creates a new chat handle for an existing customer.

Action
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Create a Comment

Creates a comment.

Action
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Create a Conversation

Creates a conversation in a mailbox with at least one thread.

Action
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Create a Customer

Creates a new customer.

Action
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Create a Phone

Creates a new phone number for an existing customer.

Action
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Create a Post

Creates a post.

Action
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Create a Social Profile

Creates a new social profile for an existing customer.

Action

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