Create Zoho Desk tickets from negative tweets (using MonkeyLearn's sentiment analysis)
Create Zoho Desk tickets from negative tweets (using MonkeyLearn's sentiment analysis)
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Use this template to automatically perform sentiment analysis (using MonkeyLearn) of a Twitter post where you are mentioned and create a Zoho Desk ticket if the result is "negative".
Create your own workflow
Create custom workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a comment to an object based on id for a particular module (tasks, tickets).
Adds a member to a list. Note that lists cannot have more than 5,000 members.
Classifies the text with a given classifier.
Closes one or more tickets by specifying the ticket ID(s) in a list.
Creates a new classifier.
Posts a new post.
Creates an object based on a selected module (ex: create an account, create a contact, create a ticket ...).
Deletes a classifier.
Deletes the direct message specified in ID.
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