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Create or close a ticket in Zendesk from a new event in Calendly

Create or close a ticket in Zendesk from a new event in Calendly

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Every time a new Calendly event is scheduled with you, a new ticket will be instantly created in Zendesk. If the event is canceled, the ticket will be closed. A notification will be sent to a Microsoft Teams channel.

You need to have a Calendly premium account to create this integration.

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