Connect Freshdesk and Slack integrations
Connect Freshdesk and Slack with any of your favorite apps in just a few clicks. Design, build, and automate anything for your work by integrating apps like Freshdesk and Slack to create visual automated workflows. Choose from thousands of ready-made apps or use our no-code toolkit to connect to apps not yet in our library.
Triggers when a contact is created or updated.
Triggers when an event occurs to a ticket.
Triggers when a ticket is created or updated.
Adds a reaction to an item.
Adds a star to a channel.
Archives a channel.
Completes a reminder.
Creates a channel.
Creates a message.
Creates a reminder.
Creates a text file.
Deletes a file.
Removes a message.
Removes a reminder.
Downloads a file.
Returns details about a channel.
Returns details about a file.
Returns a message with a given ID from a specified private channel.
Returns a message with a given ID from a specified public channel.
Returns details about a reminder.
Returns details about a member of a workspace.
Invites 1-30 users to a public or private channel.
Joints to an existing channel.
Removes a user from a channel.
Leaves a channel.
Performs an arbitrary authorized API call.
Pins a message to a channel.
Removes a reaction.
Removes a star from a channel.
Removes a saved item.
Adds an Item to saved items.
Update a user's current status.
Changes the purpose of a channel.
Changes the topic of a channel.
Unarchives a channel.
Unpins a message from a channel.
Updates a message.
Creates or uploads a file.
Returns a list of channels in a workspace.
Returns a list of files within a team.
Retrieves members of a channel.
Returns reactions a user made.
List all reminders created by or for a given user.
Retrieves a thread of messages posted to a conversation.
Returns a list of all users in a workspace.
Returns messages matching a search query.
Retrieves a single user by looking them up by their registered email address.
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Build your Freshdesk and Slack integrations.
Create custom Freshdesk and Slack workflows by choosing triggers, actions, and searches. A trigger is an event that launches the workflow, an action is the event.
Adds a reaction to an item.
Adds a star to a channel.
Archives a channel.
Completes a reminder.
Creates a channel.
Creates a new company.
Creates a new contact.
Creates a new forum.
Creates a new forum category.
Connect any app with Freshdesk and Slack
Popular Freshdesk and Slack workflows.
Looking to get more out of Freshdesk and Slack? With Make you can visually integrate Freshdesk and Slack into any workflow to save time and resources — no coding required. Try any of these templates in just a few clicks.
Create Freshdesk responses from new Slack messages
Every time a new message is posted to a Slack channel being watched, Make will automatically reply to a selected Freshdesk ticket.
TRY IT ->Summarize emails with Gmail and OpenAI then send it on Slack
Leverage OpenAI technology to simplify email content, enabling quick overviews and easy sharing with your team on Slack for better communication and improved productivity.
TRY IT ->Share data added to a Google Sheet as Slack messages
Receive instant Slack notifications for every new Google Sheets row.
TRY IT ->Send Slack messages for new Gmail emails matching specified criteria
Every time you receive a Gmail email matching specified criteria Make will automatically post it on Slack.
TRY IT ->Send a Slack message for every new row added in Google Sheets using a custom webhook
Automatically send a Slack message whenever a new row is added in Google Sheets using a custom webhook. Keep your team updated instantly.
TRY IT ->Send new Slack group messages to Airtable as records
Automatically log new Slack group messages into Airtable as records, ensuring all team communications are systematically archived and easily accessible for future reference.
TRY IT ->Share Instagram media updates in Slack channels
Automatically share your latest Instagram media updates in Slack channels. Keep your team informed by posting new Instagram content directly to Slack.
TRY IT ->Send a Slack message from a Facebook Lead Ads form submission
Automatically send a Slack message every time there is a new Facebook Lead Ads lead.
TRY IT ->Send new Slack events and create messages in Slack
Automatically send new Slack events and create messages in Slack. Keep your team updated by generating messages for every new event in Slack.
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