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OpenPhone

With OpenPhone modules in Make, you can monitor and manage the new call information, contacts, text messages, call recordings, and phone numbers in your OpenPhone account.

To use the OpenPhone modules, you must have a paid OpenPhone account. You can create an account at openphone.com. For subscription information, refer to the OpenPhone Pricing page.

Refer to the OpenPhone API documentation for a list of available endpoints.

Connect OpenPhone to Make

To establish the connection, you must:

  1. Obtain your API key in OpenPhone.

  2. Establish the connection in Make.

Obtain your API key in OpenPhone

To obtain your API key from your OpenPhone account:

  1. Log in to your OpenPhone account.

  2. Under the workspace settings, navigate to the API tab.

    Note: You must be a workspace owner or admin to access this tab.

  3. Click Generate API key and enter a label for your key.

  4. Copy the API key value shown and store it in a safe place.

You will use this value in the OpenPhone API Key field in Make.

Establish the connection with OpenPhone in Make

To establish the connection in Make:

  1. Log in to your Make account, add a OpenPhone module to your scenario, and click Create a connection.

    Note: If you add a module with an instant tag, click Create a webhook, then Create a connection.

  2. Optional: In the Connection name field, enter a name for the connection.

  3. In the OpenPhone API Key field, enter the API key copied above.

  4. Click Save.

  5. If prompted, authenticate your account and confirm access.

You have successfully established the connection. You can now edit your scenario and add more penPhone API Key modules. If your connection requires reauthorization at any point, follow the connection renewal steps here.

Build OpenPhone Scenarios

After connecting the app, you can perform the following actions:

Triggers

  • Watch New Calls and Recordings

  • Watch New Call Summaries

  • Watch New Call Transcripts

  • Watch New Messages

Actions

  • Create a Contact

  • Delete a Contact

  • Get a Call Summary

  • Get a Call Transcript

  • Get a Contact

  • Get a Text Message

  • Make an API Call

  • Send a Text Message (SMS)

  • Update a Contact

Searches

  • List Call Recordings

  • List Custom Fields

  • List Phone Numbers

  • Search Calls

  • Search Text Messages

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