Toky
The Toky modules allow you to create, update, list, and retrieve the agents, contacts, text messages, and voicemails in your Toky account.
Getting Started with Toky
Prerequisites
A Toky account
In order to use Toky with Make, it is necessary to have a Toky account. If you do not have one, you can create a Toky account at app.toky.co/signup?.
Note
You do not have to add the webhooks in the Toky as it is automatically done for you once you add and save an instant trigger module to your scenario.
Connecting Toky to Make
To connect your Toky account to Make you need to obtain the API Key from your Toky account and insert it in the Create a connection dialog in the Make module.
1. Log in to your Toky account and open your Dashboard.
2. Click Your Profile Icon > API Keys > Show > Copy and Close.
3. Go to Make and open the Create a connection dialog.
4. In the Connection name field, enter a name for the connection.
5. In the API Key field, enter the API key copied in step 2, and click Continue.
The connection has been established.
Agents
List Agents
Retrieves all agents from a Toky account.
Connection | |
Limit | Set the maximum number of agent Make should return during one scenario execution cycle. |
Contacts
List Contacts
Gets all contacts from the phone directory.
Connection | |
Limit | Set the maximum number of contacts Make should return during one scenario execution cycle. |
Get a Contact
Gets contact.
Connection | |
Phone Number | Select the phone number whose contact details you want to retrieve. |
Create a Contact
Creates a new contact in the phone directory.
Connection | |
Created By | Select the member's email address who is creating the contact. |
First Name | Enter the first name of the contact. |
Last Name | Enter the last name of the contact. |
Phone Number | Enter the phone number of the contact including the country code. For example, |
Enter the email address of the contact. |
Update a Contact
Updates contact.
Connection | |
Phone Number | Enter the phone number of the contact whose details you want to update. |
First Name | Enter the first name of the contact. |
Last Name | Enter the last name of the contact. |
Enter the email address of the contact. | |
Company Name | Enter the company name to which the contact is associated with. |
Text Messages
Watch New Text Messages
Triggers when there is a new incoming text message in Toky.
Note
You do not have to add the webhooks in the Toky as it is automatically done for you once you add and save an instant trigger module to your scenario.
Webhook Name | Enter the name of the webhook. |
Connection |
List Text Messages
List text messages history sent, and received. The result is ordered by descending date.
Connection | |
Limit | Set the maximum number of text messages Make should return during one scenario execution cycle. |
Create a Text Message.
Sends a text message.
Connection | |
From | Enter the Toky number from which you want to send the SMS. It must be an SMS enabled number. |
To | Enter the number to which you want to send the SMS. |
Text | Enter the message text you want to send. |
Enter the email address of the Toky agent who is sending the message. |
Calls
Watch New Calls
Triggers when there is a new call in the Toky.
Note
You do not have to add the webhooks in the Toky as it is automatically done for you once you add and save an instant trigger module to your scenario.
Webhook Name | Enter the name of the webhook. |
Connection |
Voicemails
Watch New Calls
Triggers when there is a new voicemail in the Toky.
Note
You do not have to add the webhooks in the Toky as it is automatically done for you once you add and save an instant trigger module to your scenario.
Webhook Name | Enter the name of the webhook. |
Connection |
List Voicemails
List voicemail history. The result is ordered by descending created date.
Connection | |
Limit | Set the maximum number of voicemails Make should return during one scenario execution cycle. |
Get a Voicemails
Retrieves voicemail recording URL with ID of the voicemail.
Connection | Establish a connection to your Toky account. |
Voicemail ID | Select the Voicemail ID whose details you want to retrieve. |
Other
Make an API Call
Performs an arbitrary authorized API call.
Connection | |
URL | Enter a path relative to NoteFor the list of available endpoints, refer to the Toky API Documentation. |
Method | Select the HTTP method you want to use: GET to retrieve information for an entry. POST to create a new entry. PUT to update/replace an existing entry. PATCH to make a partial entry update. DELETE to delete an entry. |
Headers | Enter the desired request headers. You don't have to add authorization headers; we already did that for you. |
Query String | Enter the request query string. |
Body | Enter the body content for your API call. |
Example of Use - Get contacts
The following API call returns all contacts from your Toky account:
URL: /v1/contacts
Method: GET
Matches of the search can be found in the module's Output under Bundle > Body > results. In our example, 3 contacts were returned:
