Skip to main content

Jotform

With Jotform modules in Make, you can manage the forms and submissions in your Jotform account.

To use the Jotform modules, you must have a Jotform account. You can create an account at jotform.com.

Refer to the Jotform API documentation for a list of available endpoints.

Connect Jotform to Make

To connect your Jotform account to Make, you must first obtain the API Key from your Jotform account. Refer to the Daily API Call Limits guide for information regarding API Key request limitations.

  1. Log in to your Jotform account.

  2. In the top-right corner, click on your profile icon > Settings.

  3. In the left sidebar, click on the API tab.

  4. Click on the Create New Key button.

  5. Next to the API Key value, click within the Permissions box and select the API Key's access level. To use Jotform modules that write data into your Jotform account, for example Create a New Form and Add Questions to Form, select Full Access.

  6. Copy the API Key value shown. You will use this key in the API Key field in Make.

  7. Log in to your Make account, add a Jotform module to your scenario, and click Create a connection.

  8. Optional: In the Connection name field, enter a name for the connection.

  9. In the API Key field, enter the API key copied in Step 6.

  10. Optional: Click Show advanced settings and enter your Enterprise Domain to connect to your enterprise address or select whether your Jotform account is in HIPAA Safe Mode to redirect to the corresponding API domain.

  11. Click Save.

  12. If prompted, authenticate your account and confirm access.

You have successfully established the connection. You can now edit your scenario and add more Jotform modules. If your connection requires reauthorization at any point, follow the connection renewal steps here.

Build Jotform Scenarios

After connecting the app, you can perform the following actions:

Forms

  • Create a New Form

    Note: Refer to the Jotform API documentation for details regarding how to enter questions and emails.

  • List Form Questions

  • Add Questions to Form

Form Submissions

  • Watch for Submissions

  • Get Form Submissions

    Note: The Order by field will sort submissions by the selected field in descending order.

  • Get User Submissions

    Note: The Order by field will sort submissions by the selected field in descending order.

Other

  • Make an API Call

  • Get Monthly User Usage

    Note: Refer to the Jotform API documentation for information regarding what user data is returned.

Jotform Troubleshooting

Unable to Create a Webhook

If your connection is working but you are unable to create a webhook, your Jotform API Key may not have the necessary Full Access. To update the access level, go to your Jotform account profile settings, click on the API tab in the left sidebar, and ensure that your API Key has Full Access. If it has Read Access, click within the Permissions box and select Full Access.

Forms Are Not Displayed in Make

If your Jotform form is not visible in Make, first ensure that it has not been disabled in your Jotform account. In your Jotform account, open the form that is not visible in Make, click on More in the top menu, and ensure that the Disable option is not selected. If it is disabled, click on Enable to make your form visible.

If your form was already enabled or the form still is not visible after enabling, you can create a new connection in Make using a new Jotform API Key. Follow the instructions in the Connect Jotform to Make section to create a new API Key and establish the connection.

In this section: